• Online Shopping
  • Our shops
    • Carrefour.be
  • Our other websites
    • Simply you box
    • Become Franchisé
  • Carrefour Bonus Card
  • My Account
  • Contact
en / nl / fr
Skip to content
Carrefour Mobile
  • Order SIM
    • New customer
    • Existing customer
  • Register SIM
  • Products
  • FAQ
  • Contact
  • My Account

Faq category: I'm Carrefour Mobile customer

My handset is stolen/My SIM card lost? Can I order a new SIM card with the same mobile number?

You can order a new SIM card with the same mobile number here. This is then sent by post. When you receive the SIM card, contact us to activate your new SIM card. […]

Read More… from My handset is stolen/My SIM card lost? Can I order a new SIM card with the same mobile number?

How can I stop third party services?

[…]

Read More… from How can I stop third party services?

How long does my call credit remains valid?

[…]

Read More… from How long does my call credit remains valid?

Can I recharge call credit on someone else’s SIM card?

[…]

Read More… from Can I recharge call credit on someone else’s SIM card?

How can I control my call credit?

[…]

Read More… from How can I control my call credit?

When to reload?

[…]

Read More… from When to reload?

How do I need to recharge my SIM card?

[…]

Read More… from How do I need to recharge my SIM card?

Calling to abroad (International)

[…]

Read More… from Calling to abroad (International)

I cannot call, send an SMS or surf abroad

[…]

Read More… from I cannot call, send an SMS or surf abroad

Calling from abroad (Roaming)

[…]

Read More… from Calling from abroad (Roaming)

Posts navigation

  • «
  • 1
  • 2
  • 3
  • 4
  • 5
  • »

Available at

@Carrefour 2025    Privacy  |  General condition  |  About Carrefour Belgium  |  Contact

My account

Wrong phone number or password
Forgot password?
No account yet?