Carrefour Mobile > Faq Posts > I'm Carrefour Mobile customer > 01. Need a new SIM-card? > My handset is stolen/My SIM card lost? Can I order a new SIM card with the same mobile number?

My handset is stolen/My SIM card lost? Can I order a new SIM card with the same mobile number?

Posted on by Kris

You can order a new SIM card with the same mobile number here.

This is then sent by post.

When you receive the SIM card, contact us to activate your new SIM card.