How can I control my call credit?

You can easily check the balance of your remaining call credit:
By SMS message:
Send an SMS to 1988 with the message: euro
You will then receive an SMS with the balance of your call credit and the remaining content of your bundles.
Check your remaining call credit by SMS is always and everywhere free!
By phone:
Call 1988 with your handset (free in Belgium), or 0486191988 with a landline phone or +32486191988 from abroad (Roaming tariff in effect).
Choose option 2 and you will hear what is the balance of your call credit and what is the remaining content of your bundles.
Via our website:
Go to www.carrefour.eu/mobile and log in to your personal account ” My Account “. You will then see an overview of the balance of your call credit and your consumption.

Charging and consultation fees:
– Calling and sending an SMS to 1988 is FREE with your handset in Belgium.
– Calling with a landline phone is at the normal rate for your operator.
– Calling from abroad +32486191988 is at the Roaming rate in effect. Sending an SMS to 1988 is always free (even from abroad).