You can call up to 5 persons at a time by doing the following: 1. You call someone as you would with a normal call. 2. If you are connected, put the first call on hold by pressing number 2 on your handset. 3. You can now call a second person 4. If you are […]
Read More… from Can I call with several people at the same time?
You can call emergency numbers anytime, anywhere, even if you no longer have call credit. […]
Read More… from Can I call emergency numbers if I don’t have call credit anymore?
Access and manage your services: You wish to know the remaining balance of your SIM card, top up your SIM card, change your preferred language … Call our free number 1988 in Belgium or the +32486191988 (at the standard roaming price) from abroad. You can also simply send an SMS to our free number 1988. […]
Read More… from Useful numbers
If you have an iPhone, you must also enter a separate APN with personal access point (hotspot) information, please enter this information and follow these steps in your iPhone: – Go to settings – Access the mobile network – Access the mobile data network And that’s what the 3 settings are for: – APN for […]
Read More… from I can’t configure a personal hotspot
You first need to configure your handset to get access to the MMS service. Enter all below configuration parameters in your handset. Parameters to configure MMS: APN: carrefourmms.be MMSC: http://mmsc.base.be Proxy: 217.72.235.1 Port: 8080 Username: carrefour Password: carrefour You don’t need to insert parameters for DNS or proxy. […]
Read More… from I can not send MMS
You first need to configure your handset to get access to mobile internet. There are 2 ways to do it: • Automatic: here through our website https://mobile.carrefour.eu/en/infos/services/ • Manuel: by entering all below configuration parameters in your handset: Parameters to configure mobile data on your handset: – APN: carrefourdata.be – Username: carrefour – Password: carrefour […]
Read More… from I can not surf with mobile internet
First of all, take a look at your current SIM card. If it is a “Multi-SIM” card, you can simply extract the Micro or Nano format from your existing SIM card. If you still have an old normal size SIM card, you can order a new SIM card with the same mobile number here. This […]
Read More… from I have a new handset and for that I need a new SIM card with a different format (Nano or Micro format).
You can order a new SIM card with the same mobile number here. This is then sent by post. When you receive the SIM card, contact us to activate your new SIM card. […]
Read More… from My handset is stolen/My SIM card lost? Can I order a new SIM card with the same mobile number?