You can call up to 5 persons at a time by doing the following: 1. You call someone as you would with a normal call. 2. If you are connected, put the first call on hold by pressing number 2 on your handset. 3. You can now call a second person 4. If you are […]
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If you have an iPhone, you must also enter a separate APN with personal access point (hotspot) information, please enter this information and follow these steps in your iPhone: – Go to settings – Access the mobile network – Access the mobile data network And that’s what the 3 settings are for: – APN for […]
Read More… from I can’t configure a personal hotspot
You first need to configure your handset to get access to mobile internet. There are 2 ways to do it: • Automatic: here through our website https://mobile.carrefour.eu/en/infos/services/ • Manuel: by entering all below configuration parameters in your handset: Parameters to configure mobile data on your handset: – APN: carrefourdata.be – Username: carrefour – Password: carrefour […]
Read More… from I can not surf with mobile internet
This is most probably due to the fact your personal data changed in the Carrefour Bonus Card system but in our Carrefour Mobile system we still have the old ‘false’ data (ex: When you move, your postal code is not accurate anymore in our system). Your personal data needs to be corrected in order to […]
Read More… from You can’t exchange your Bonus points?